Privacy policy

Effective Date: 20,November 2024

1. Introduction

Welcome to ZELVY! Your privacy is important to us, and we’re committed to keeping your information safe. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website zelvy.co (referred to as the "Service").

By using our Service, you agree to the terms outlined here. If anything seems unclear, feel free to reach out to us at zelvy.pk@gmail.com.

2. What Information We Collect

We collect different types of data to improve your experience. Here’s what we gather:

Personal Information

• Your name
• Email address
• Phone number
• Mailing address (if provided)
• Any details you voluntarily provide (like when signing up for updates or making a purchase)

Usage & Technical Data

• Your IP address
• Browser type and version
• Pages visited and time spent on them
• Device information (like mobile vs. desktop)
• Cookies and tracking data to enhance site functionality

Location Data

If you allow location access, we may collect and use that data to personalize your experience.

3. How We Use Your Data

We use your information to:

• Provide and maintain our Service
• Communicate with you (updates, promotions, or support)
• Analyze and improve user experience
• Prevent fraud and ensure security
• Send marketing communications (you can opt out anytime)

4. Cookies & Tracking Technologies

We use cookies to improve functionality. Here are the types we use:

1. Essential Cookies – Necessary for website operation.
2. Preference Cookies – Remember your settings.
3. Analytics Cookies – Help us understand visitor behavior.
4. Marketing Cookies – Deliver relevant ads.

You can manage cookie settings in your browser, but some features may not work properly without them.

5. Data Sharing & Disclosure

We use your information to:

• Legal Requirements – If required by law.
• Business Transfers – If ZELVY is sold or merged.
• Service Providers – To help us operate efficiently (e.g., payment processors, analytics providers).
• With Your Consent – If you agree to share data for specific purposes.

7. Your Privacy Rights

Depending on your location, you may have rights over your data:

For EU Residents (GDPR)

• Right to access, correct, or delete your data
• Right to object to processing
• Right to data portability
• Right to withdraw consent

For California Residents (CCPA)

• Right to know what data we collect
• Right to request deletion
• Right to opt out of data sales (we don’t sell your data!)

To exercise these rights, email zelvy.pk@gmail.com.